1418009 Customer Delivery Consulting Engineer - Department of Navy
Company: Cisco Systems, Inc.
Location: San Diego
Posted on: May 4, 2024
|
|
Job Description:
1418009 Customer Delivery Consulting Engineer - Department of
Navy Location: Area of Interest Customer Experience Compensation
Range 115300 USD - 158400 USD Job Type Professional *None Job Id
1418009 *** The successful applicant will be performing work on US
Government classified environments, and therefore, must be a U.S.
Person (i.e., U.S. citizen, U.S. national, lawful permanent
resident, asylee, or refugee). This position may also perform work
that the U.S. government has specified can only be performed by a
U.S. citizen on U.S. soil. The successful applicant must have a
current US Government Secret Clearance ******Must be located in San
Diego, CA or within driving distance and be on site 4 to 5 days a
week***What You'll DoTake your career to the next level by joining
a Cisco Team that is supporting major business and technology
transformations for our Federal Department of Defense (DoD)
customers!CX Americas, US Public Sector Advanced Services delivers
innovative, end to end, optimized networking and architecture
solutions to public sector IT leaders who are accelerating their
mission by transforming their IT. Serving the U.S. Federal
government, state and local governments, education, and publicly
funded healthcare, we provide senior technical expertise, deep
knowledge of the public sector domain, and a strong commitment to
the missions of this unique group of customers.This position
requires a motivated, experienced Customer Delivery Consulting
Engineer to support Network Security in a large strategic
enterprise organization, aligned to an aggressive transformational
agenda. We are "Cisco's Face to the Customer," working in a
fast-paced, high-impact environment as a critical, visible
contributor to the Cisco/Client team. A seasoned mix of broad
networking knowledge and specific area expertise, as well as
excellent communication and consulting skills, has well-positioned
this Cisco team as trusted advisors with the Department of Navy. As
a Customer Delivery Consulting Engineer who specializes in Cisco
Security solutions, you will support the Navy, United States Marine
Corps and the Department of Defense through the development of
complex designs, implementation support of Cisco leading edge
technologies, and delivery of optimization services to one of
Cisco's largest customers in the United States.Who You'll Work
WithThe Department of the Navy (DoN) team is comprised of
geographically dispersed engineers that design, architect, and
support work on critical DoD owned networks with leading edge Cisco
solutions. This team is leading the way in providing foundational
engineering and operations support to both the Navy and United
States Marine Corps customers that expect their networks and data
centers to perform at the highest possible levels. We work with our
customer in getting their infrastructure ready for future
architectures and solutions and assisting them in navigating
through proof of concept and introduction of the same. Strong
relationship building and interpersonal skills are traits of
successful consultants in this organization. We are strongly
focused on continuous development and training on new
products/technologies that keep us in a leading position as
industry network consulting leaders.As part of this team, you will
work directly with our customers and gain hands-on experience and
exposure into their networks. You will collaborate on a variety of
projects that have a real impact on the lives of Veterans and
military service members. We will value your ideas and perspective
on how to get things done. You will work on network infrastructures
and help to deliver business solutions and technology solutions
from data, security, mobility, and cloud.Who You AreLeads customer
delivery engagements and/or provides escalation support for large
scale solutions and complex issues through deep technical
expertise. Provides leadership capabilities and insight for
creation and sharing of intellectual capital, influences the
Engineering team to improve products, actively mentors and develops
others.Thought leader; collaborates cross functionally with
internal stakeholders to showcase the value of Cisco services and
solutions to customers.Drives customer technology transitions,
influencing solution architectures and servicesBuilds customer
simulations to resolve/validate complex problems and compatibility
issuesLeads creation and dissemination of technical collateral,
intellectual capital, documentation and knowledge transferProvides
technical expertise and escalation support in documenting and
resolving technical problems found in products and solutions.Based
on project requirements, consult and work with customers and Cisco
stakeholders to plan, design, install, configure, integrate and/or
optimize Cisco's suite of products, services to accelerate business
outcomesTranslate business requirements into solution designMentors
and develops othersRole & ResponsibilitiesConnects with Cisco
internal stakeholders, customers and partners across functions and
boundaries to achieve significant results. Earns the confidence of
Cisco leaders and customers and able to use the confidence to
achieve results.Has a global impact.Decisions impact the
achievement of customer, operational, program or service
objectives.Contribute effectively in the areas of Customer Problem
Resolution; Innovation; Engineering Engagement; Intellectual
Capital; Talent Development.Interacts effectively with Engineering
to solve complex problems, identifies serviceability issues and
drives resolution of the issues with Engineering and other
organizations.Provides technical expertise and guidance to resolve
complex customer problems in support of critical issues.Owner and
keeper of our culture.Continuously learning and strengthening
technical skills for relevant technical domain and adjacent
technologies.Is a technical expert in a broad area covering
multiple technologies. Applies expected product behavior across
industry practices. Knows how the technology is expected to work in
the industry.Recognized as a technical expert and leader in their
technical domain.Independently applies knowledge and experience in
creating solutions for customer outcomes.Solves extremely complex
problems where analysis requires in-depth evaluation of factors
with imaginative and innovative troubleshooting and experimentation
as well as evaluation of intangible variables.Has working knowledge
of software programmability, automation, orchestration and/or
virtualization.Initiates reviews of ideas and technical objectives
within and across Services. Work is performed without appreciable
direction. Exercises considerable latitude in determining technical
objectives of assignment. Completed work is reviewed by management
and through consultation from a relatively long time perspective
for results.Works independently, with guidance in complex
situations only. Able to lead some projects or programs within a
function and may act as a team leader to coordinate activities of
other personnel.Minimum Qualifications
#CJ Message to applicants applying to work in the U.S. and/or
Canada:
When available, the salary range posted for this position reflects
the projected hiring range for new hire, full-time salaries in U.S.
and/or Canada locations, not including equity or benefits. For
non-sales roles the hiring ranges reflect base salary only;
employees are also eligible to receive annual bonuses. Hiring
ranges for sales positions include base and incentive compensation
target. Individual pay is determined by the candidate's hiring
location and additional factors, including but not limited to
skillset, experience, and relevant education, certifications, or
training. Applicants may not be eligible for the full salary range
based on their U.S. or Canada hiring location. The recruiter can
share more details about compensation for the role in your location
during the hiring process.U.S. employees have access to quality
medical, dental and vision insurance, a 401(k) plan with a Cisco
matching contribution, short and long-term disability coverage,
basic life insurance and numerous wellbeing offerings. Employees
receive up to twelve paid holidays per calendar year, which
includes one floating holiday, plus a day off for their birthday.
Employees accrue up to 20 days of Paid Time Off (PTO) each year and
have access to paid time away to deal with critical or emergency
issues without tapping into their PTO. We offer additional paid
time to volunteer and give back to the community. Employees are
also able to purchase company stock through our Employee Stock
Purchase Program.Employees on sales plans earn performance-based
incentive pay on top of their base salary, which is split between
quota and non-quota components. For quota-based incentive pay,
Cisco typically pays as follows:.75% of incentive target for each
1% of revenue attainment up to 50% of quota;1.5% of incentive
target for each 1% of attainment between 50% and 75%;1% of
incentive target for each 1% of attainment between 75% and 100%;
and once performance exceeds 100% attainment, incentive rates are
at or above 1% for each 1% of attainment with no cap on incentive
compensation.For non-quota-based sales performance elements such as
strategic sales objectives, Cisco may pay up to 125% of target.
Cisco sales plans do not have a minimum threshold of performance
for sales incentive compensation to be paid. Sign up to receive
notifications of similar jobs
#J-18808-Ljbffr
Keywords: Cisco Systems, Inc., Poway , 1418009 Customer Delivery Consulting Engineer - Department of Navy, Professions , San Diego, California
Click
here to apply!
|