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Collections Spec III

Company: Corovan
Location: Poway
Posted on: November 12, 2021

Job Description:


Collections Specialist III assists the Finance department in minimizing time elapsed between invoice billing and payments collected for transportation, warehouse and logistics accounts. Primary job function requires exceptional customer focus while monitoring and reducing DSO of a portfolio of assigned accounts.


Accountable for reducing delinquency for assigned accounts by:

  • Contact customers for payment of past due invoices via verbal and written communication.

    2. Contact customers required to pay a deposit or prepayment for upcoming jobs.

    3. Enlist help from Sales and/ or Operations when issues arise that impede timely payment of invoices.

    4. Notify management when customers refuse to pay, and referring accounts to In House Counsel or 3 rd party collection agency.

    5.Troubleshoot customer concerns on invoices as needed to resolve obstacles to payment.

    6. Report progress on collections by account at collections meetings as required. Communicate with co-workers, management, clients, suppliers and others in a courteous and professional manner.

    7.Prioritize and manage multiple tasks and responsibilities.

    8. Participate in process improvement projects as required.

    9. Collect on other Business Entities such as Logistics.

    10.Take responsibility for Billing/ Collecting and managing remaining House Hold Accounts.

    11.Conform with and abide by all safety rules, regulations, policies, work procedures, and instructions.

    12. Assist with Training of New employees.

    13. Other duties may be assigned to meet business needs. Some overtime may be required.


    Over 8 years' experience in a fast paced B2B Collections environment, preferably in a service based industry.

    Associate Degree and/or Bachelor's degree in Accounting, Finance or Business preferred.

    Excellent computer skills, including advanced Excel knowledge and proficiency in Microsoft Office.

    Knowledge of Generally Accepted Accounting Principles.

    Familiarity with Great Plains software is a plus.

    Experience with process improvement teams is a plus.


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


    The successful candidate must have the ability to exercise independent judgement, utilize problem solving skills, be able to meet deadlines, have exceptional organizational skills be able to maintain effective and cooperative working relationships through excellent written and verbal communication.


    CAP Certification is a plus


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Individuals are required to be able to sit or stand for long periods as needed throughout the day. May require walking primarily on a level surface. Reaching above shoulder heights, below the waist or lifting as required to file documents. May include minimal bending and reaching throughout the day.


    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    For the most part ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. This list is not all inclusive.


    The Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Keywords: Corovan, Poway , Collections Spec III, Accounting, Auditing , Poway, California

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