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Hotel Night Auditor

Company: Hampton Inn & Suites San Diego - Poway
Location: Poway
Posted on: November 22, 2021

Job Description:

OTO Development is pleased to announce a wonderful opportunity for a Night Auditor.What will you be doing most days?

  • Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
  • Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
  • Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
  • Ensure collections, including credit card and direct bill, are executed in accordance with company policies
  • Maintain proper control over keys, safe deposits, and all company and guest property
  • Ensure rates are optimized by monitoring competitor occupancy and rates
  • Ensure that all required documentation is completed in a timely manner
  • Properly quote daily rates and issues credits
  • Perform other duties as assigned to support guest satisfactionWhat are the requirements for this position?
    • You are proficient in administration of applicable property management systems
    • You have the ability to respond quickly and appropriately to emergency situations
    • You have experience in accurate cash handling and credit cards and experience in maintaining security of confidential information
    • You can pass certification tests required to meet brand standards
    • You have experience working with a computer especially data entry
    • You work well with others
    • You always maintain a customer focus and put the guests' needs first
    • You are approachable and encourage effective communication with guests and fellow team membersPhysical Requirements for this PositionThis has the potential to be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.About OTOOTO Development (OTO) is a one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!Job Type: Full-timePay: $15.00 - $16.00 per hourBenefits:
      • 401(k)
      • Dental insurance
      • Employee discount
      • Flexible schedule
      • Health insurance
      • Paid time off
      • Referral program
      • Tuition reimbursement
      • Vision insuranceSchedule:
        • 8 hour shift
        • Night shift
        • Weekend availabilitySupplemental Pay:
          • Signing bonusEducation:
            • High school or equivalent (Preferred)Experience:
              • Hotel experience: 1 year (Preferred)Work Location: One location

Keywords: Hampton Inn & Suites San Diego - Poway, Poway , Hotel Night Auditor, Accounting, Auditing , Poway, California

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