Program Assistant

Company: BuzzClan
Location: Orange
Posted on: March 21, 2026

Job Description:

Job Description Please find below the details: Position: Program Assistant (GARS) Location: Onsite – Orange, CA 92868 Duration: 6 months (Possibilities of extensions/conversion) Shift: Day 5x8-Hour Schedule : Monday to Friday, 8:00 a.m. – 5:00 p.m. Key Responsibilities: • Provide program support for grievances, appeals, and provider dispute activities. • Monitor and process incoming complaints via phone, email, fax, mail, and internal tracking systems. • Create and maintain complaint case files with accurate classification and documentation. • Respond to information requests from regulatory agencies in a timely manner. • Generate acknowledgment letters and assist with documentation for state hearing processes. • Support administrative functions including file creation, scanning, routing, and forms development. Minimum Requirements: • High School Diploma or equivalent. • 1 year of experience in grievances/appeals or Medi-Cal, Medicaid, or Medicare programs. • Strong communication, organizational, and analytical skills. • Ability to work independently and manage multiple tasks in a fast-paced environment. • Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint). Preferred: Bilingual in Spanish, Vietnamese, Chinese, Korean, Arabic, or Farsi.

Keywords: BuzzClan, Poway , Program Assistant, Administration, Clerical , Orange, California