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Remote Healthcare Call Center Associate

Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025

Job Description:

A company is looking for a Remote Healthcare Call Center Representative.
Key Responsibilities

Manage incoming calls regarding benefits and clarify plans' policies and procedures
Actively listen to customer needs and provide resolutions to their inquiries
Navigate multiple systems to ensure accurate information and escalate complaints as necessary

Required Qualifications

High school diploma, GED, or college degree
6 months of customer service experience
At least 1 year of Call Center experience preferred
Knowledge of the Dental, Medical, or Managed Care industry is preferred
Successful completion of a customer service assessment & typing test

Keywords: VirtualVocations, Poway , Remote Healthcare Call Center Associate, Healthcare , Vista, California

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