GRYD Ambassador Lead Temporary
Company: Volunteers of America Los Angeles
Location: Los Angeles
Posted on: April 3, 2026
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Job Description:
About Us: VOALA Helping Our Most Vulnerable Change Their Life
Stories Volunteers of America is a non-profit human services
organization committed to serving people in need, strengthening
families, and building communities. VOA - LA provides a variety of
social services to Los Angeles area communities such as Head Start
programs, Upward Bound college prep programs, veterans? services,
homeless shelters, low-income housing program as well as drug and
alcohol rehabilitation. Learn more at www.voala.org . PAY RATE:
$23.86 - $25.12 Per Hour BENEFITS: VOALA offers competitive
medical, dental, vision and retirement benefits. JOB SUMMARY AND
PURPOSE The Lead Ambassador leads the team of Ambassadors who serve
as liaison between youth, adults and the community to minimize acts
of gang violence and to improve community relations. This is a
hands-on position; the Lead Ambassador delegates work for Part Time
Ambassadors that is needed as well as coordinates weekly work
schedule with area Coordinator. Provides incident response and
delivers Transitional Client Services. Ambassador have strong ties
to the local community and existing relationships, being familiar
with the gang culture of the target community. The Lead Ambassador
position requires a combination of administrative/office duties and
field/outreach work. DUTIES AND RESPONSIBILITIES Assign and monitor
case load of Ambassador team: Coordinate with Community
Intervention workers and Case managers, responses to Gang incidents
(part of 30 minute response, 24/7 on call). Audit all Ambassador
case files twice monthly Lead deployment of staff to Schools,
Gangs, CBO?s, meeting with them weekly Ensure Ambassador turn in
client Social Embededness Tool (SET) results every week Generates
reports, ensuring Ambassadors complete required tasks and reporting
Runs reports every 1st and 3rd Monday of the month; making sure all
Part Time Ambassadors have at least 5 entries per work day as well
as makes sure all incidents are submitted, up to date with
follow-ups. Runs report every 1st and 3rd Monday of the month,
auditing ALL TCS participant case load; making sure all
participants are with individual and family contact every 15 days
as well as reaching goals Supervises and makes sure that ALL Part
Time Ambassadors are making contact two times a week with assigned
Parks; Schools, CBO?s and gangs. Collects every Monday before
briefing daily logs, graffiti?s, and area reports from every staff.
Coordinate CIW training for entry level and all Part Time
Ambassadors. ASSESSMENT/CASE PLANNING: working with Case Managers,
delivers Transitional Client Services. Serves and engages
gang-involved youth or young adults, ages of 14 to 25 years in a
Zone Maintain a minimum of 5 TCS client updated and active Conducts
fieldwork with clients to ensure connection with WorkSource,
YouthSource and FamilySource services Follow all phases of case
management, applying Social Embededness Tool (SET), data entry into
Entry to Outcomes (ETO) on client activities and progress Submit at
least 5 entries per work day as well as makes sure all incidents
are submitted, up to date with follow-ups; Meet weekly to discuss
participant?s efforts and goals Runs report every 1st and 3rd
Monday of the month, auditing ALL TCS participant case load; making
sure all participants are with individual and family contact every
15 days as well as reaching goals Make contact two times a week
with assigned Parks; Schools, CBO?s and gangs. Support of families
affected by violence. Meal give away, delivery and preparations.
Participate in peace marches. Provide pastoral and spiritual
support to victims, families and community. Host prayer vigils
where incidents happen. Meet monthly with staff and all Zone
Ambassadors to network. Coordinate outreach to homeless encampments
with gang involved homeless. Participate in planning, meetings and
work at Summer Night Lights (SNL) and Fall Friday Nights (FFN)
sites Strategically plan and work with community to decrease and
eliminate gang activity and violence Plans strategies to engage
local gangs/crews proactively maintain peace via safe passages, and
activities Work with Law enforcement to create peace in the
community Transport clients as needed Assists with safe passages
for youth and families within the community Maintain triangle of
protocol with LAPD, and Program Office Participate in 24/7 incident
response coverage in assigned zone. ESSENTIAL DUTIES: Services for
this position must be provided on-site. As a result, the position
requires incumbents to report to work on-site each day of active
employment. Assign and Monitor Ambassador team, ensuring 24/7
Incident Response, and leading Ambassador efforts with clients and
community Delivery of Transitional Client Services o Maintain a
minimum of 5 TCS client updated and active o Conducts fieldwork
with clients to ensure connection with WorkSource, YouthSource and
FamilySource services Strategic efforts at Gang reduction in
community ? plan and execute gang reduction events and activities,
conduct safe passage efforts Maintain triangle of protocol with
LAPD, and Program Office. Advocacy for participants before other
agencies/community settings 24/7 Gang Incident Response Coverage
Coordinate CIW training for entry level and all Part Time
Ambassadors. Other duties as required and is subject to change at
any time. MANDATED REPORTER As service providers to the
underprivileged and vulnerable in our community, all employees are
considered Mandated Reporters, and must report any instance of
physical or sexual abuse to proper authorities. Qualifications
REQUIREMENTS: Must be able to pass a fingerprint clearance,
background check, including criminal history, personal references,
employment and education verifications Ability to perform under
circumstances of possible emotional stress and conflicts dealing
with difficult, uncooperative, and potentially aggressive clients
as VOALA serves the neediest of the needy in our programs which may
include clients with homelessness, mental-illness, substance abuse,
recently released from incarceration and other challenges.
EXPERIENCE: 4 years' experience working with At-risk
families/individuals or gang population PREFERRED QUALIFICATIONS:
LAVITA (Los Angeles Violence Intervention Training Academy)
certification Trained on the Efforts to Outcome (ETO) Database
Basic Microsoft operating system navigation, outlook, word, excel,
power-point Bilingual (Spanish preferred) Volunteers of America is
an Equal Opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability, protected Veteran
Status, or any other characteristic protected by applicable
federal, state, or local law. This employer participates in
E-Verify as required by the federal government and will provide the
federal government with your Form I-9 information to confirm that
you are authorized to work in the U.S. If E-Verify cannot confirm
that you are authorized to work, this employer is required to give
you written instructions and an opportunity to contact Department
of Homeland Security (DHS) or Social Security Administration (SSA)
so you can begin to resolve the issue before the employer can take
any action against you, including terminating your employment.
Keywords: Volunteers of America Los Angeles, Poway , GRYD Ambassador Lead Temporary, Healthcare , Los Angeles, California
