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Customer Service Coordinator

Company: Ultimate
Location: Poway
Posted on: November 12, 2021

Job Description:

Position: Service Coordinator and Customer Support SpecialistLocation: PowaySchedule: Full Time, Monday - Friday 8am-5pm (onsite at Poway location)Pay Rate: $21/hr depending on experienceDuration: Temporary to permanent for the right candidateIMMEDIATE opportunity to join the Service and Customer Care team of a National organization! Recognized as an industry leader in the supply chain and manufacturing space this employer has grown and is looking for a new team member to support the increase in service orders. As the Service Coordinator and Customer Support Specialist you will assist existing and new customers placing orders, processing service requests and scheduling appointments. This position requires Administrative and Service skills, we are looking for someone who enjoys working in a busy environment supporting multiple teams.Responsibilities:Assist customers filling out: order forms, service requests and scheduling appointmentsRespond to e-mails and send status updates to customersAnswer incoming calls from Customers and making outbound calls for service updatesProcess requests for service and schedule service tech appointmentsOffer professional, friendly service to new and existing customers as well and team members!Support General Manager and Service Manager with monthly reporting and quality reviewsRequirements:3+ Customer Service experience in office environment1+ year Administrative experienceHigh School Diploma or equivalentProficient in MS Office (Excel and Outlook)Excellent written and verbal communication skillsImmediate availability to accept a temporary position starting ASAPPlease apply today for additional details and considerationWe are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Keywords: Ultimate, Poway , Customer Service Coordinator, Hospitality & Tourism , Poway, California

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