Inside Sales Representative

Company: NiteRider
Location: Poway
Posted on: January 12, 2021

Job Description:

NiteRider began by accident and by necessity. Tom Carroll, a fanatical athlete and outdoors man from Southern California had a problem. The best surf around was better at night, after the crowds had gone home. Since there was nothing even remotely usable to light up the waves, Tom had to design a solution from scratch. For more than 25 years NiteRider has been producing the world's best lights for Cycling, Outdoor, and Powersports. We are looking for an Inside Sales Manager to join the team in Poway, Ca. ROLE AND RESPONSIBILITIES The Inside Sales Representative primarily develops and maintains relationships with the company's new and existing dealer base, as well as distributors and independent sales representatives. Responsible for selling the company's products, securing orders, ensuring customer satisfaction, and developing new business opportunities. Communication --- Establish regular communication and strong relationships with key dealers within assigned territories and regions--- Primary contact for outside sales representative support--- Assist with international distributor orders, communication, and logistics --- Identify and communicate areas of opportunity and improvement with the sales and marketing teams--- Responds to all dealer product inquiries and technical questions--- Ensures all dealer/customer information is current in company and sales management data bases--- Ensures all dealer communication is logged at time of call for account management and follow up purposes using CRM software--- Performs outbound telephone calls and email correspondence to independent bike dealers to secure annual renewals and cross sell new products --- Provide timely follow-up Order Management --- Responsible for order entry for all assigned dealers, distributors, and independent sales representatives on a direct and FOB basis--- Ensure all orders are delivered on time and as complete as possible--- Communicate any large order requirements with the sales and operations teams including promotional orders--- Follow up on all backorder and credit hold issues--- Ensure all pricing is correct and consistent with existing standard and promotional pricing programs Sales Support --- Provide dealers an inventory analysis and make suggestions for improving their business --- Assist preseason and ASAP orders on a seasonal basis through consistent communication with all dealers and sales representatives on a priority basis--- Reviews current dealer assortment and suggests/promotes additional sales opportunities--- Ensures dealers have all current sales support materials and merchandising/POP as available--- Reviews dealer's sales performance Vs established periods/sales revenue goals and communicates with sales managers and sales representatives areas of concern or opportunity--- Provides feedback on sales programs based on internal and external input with focus on improving efficiency, sales opportunities, and dealer satisfaction--- MAP Pricing enforcement and policing of online sales channels. Trade Shows --- Attend industry trade shows on an as needed basis--- Assist with set up and take down of trade show materials as needed--- Assist in preparation and delivery of materials for trade shows as required--- Assist sales managers and sales representatives with dealer appointment scheduling as needed Sales Meetings --- Attend seasonal sales meetings as required--- Assist with preparation of support material, sales reports, and samples Qualifications: --- Minimum of 2 years of experience in supplier or retail sales --- Excellent communication, organizational, time-management, and prioritization skills --- Strong business acumen and curiosity about the cycling industry and our company--- Ability to close sales while achieving a high level of customer satisfaction --- Confidence to overcome objections and convert interest into sales --- Self-motivated, highly flexible, and has the ability to work well under pressure in a fast-paced demanding environment.--- Bachelor's Degree, or 3+ years of comparable work experience--- Working knowledge of MS Office Please submit resume and intro letter through Malakye.com

Keywords: NiteRider, Poway , Inside Sales Representative, Other , Poway, California