POSITION SUMMARY: Assists the management team in the daily
operations of the store and in meeting sales and production goals.
Daily duties will include some management functions,
opening/closing store, ensuring themselves/staff follows all
policies and procedures. This position encompasses a wide variety
of responsibilities related to book selling, including knowledge of
Essential Functions Statements:
Assists management in ensuring that revenue and production goals
are achieved. Provides input/suggestions for improving product
flow, inventory control, and operational efficiency. Opens and
closes the store, fills out the necessary reports for the day.
Provides guidance and direction to staff and ensures that all staff
are assigned to the correct work area for proper coverage as well
as assign break periods and lunch. Provides customer service
covering all aspects of the business including the process of
handling and receiving donations, dealing with book inquiries,
identifying customer needs and offering dvice or referring them to
management when appropriate. Prices books and other merchandise.
Shelves books accurately and performs section pulls in a timely
manner, meeting required store production/shelving goals, and
keeping the store well-stocked with fresh merchandise. Creates
window and in-store displays that are visually appealing. Maintain
the store in an orderly fashion and merchandise appropriately
displayed. Provides feedback for Performance Reviews and
Progressive Discipline. Documents and reports any concerns or
issues in a prompt and timely manner to management. Assists in
training all non-management staff. Performs administrative
responsibilities as assigned. Provides coverage at other locations
when necessary. Asist with other duties as assigned. Utilizes 4DX
methodology for achieving organizational goals.
SKILLS AND ABILITIES:
Education: High School Graduate or General Education Degree
Experience: One year related experience.
Computer Skills: Basic computer skills, Email, Internet use,
Microsoft Word and Excel.
Certificates & Licenses: It is preferred that candidates have a
CA Driver's License and driving record acceptable to Goodwill's
insurance company requirements.
Other Requirements: Ability to operate POS. Must be able to
understand the basic principles of running a retail store:
Stocking, merchandise flow, quotas, cash handling, bank deposit
procedures and sales reports. Ability to work with simple
arithmetic (addition, subtraction, fractions, percentages, etc.).
Ability to calculate figures and amounts related to cash handling
(for example, change discounts, etc.). Ability to read and
understand sales reports.