Guest Relations Coordinator

Company: Hyatt Vacation Ownership
Location: Escondido
Posted on: April 17, 2024

Job Description:

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.
Hyatt Vacation Club -, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package. -
Pay: $16 per hour plus commission & bonuses -Schedule: -10am to 6:30pm or 11am to 7:30pm, must be open to work weekends -What's in it for you?
---Hotel and resort discounts
---Immediate 401(k) Company match up to 6%
---Growth and development opportunities
---Positive work environment - -What will you do?
---Conduct pre-arrival calls and/or in person services for guests coming on a promotional package.
---Engage with guests and provide elevated customer service by phone and/or in person.
---Effectively communicate the benefits of the guest's vacation package and confirm details.
---Provide the highest level of service to suggest local attractions and restaurant recommendations.
---Provide effective problem resolution techniques if applicable.What are the requirements?
---Enjoy talking with guests by phone and/or in person
---Excellent written and verbal communication skills
---Local area knowledge -
---Computer skills
---Flexible schedule, including the ability to work weekends and holidays
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Keywords: Hyatt Vacation Ownership, Poway , Guest Relations Coordinator, Other , Escondido, California