Senior Customer Onboarding Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 10, 2025
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Job Description:
A company is looking for a Senior Customer Onboarding Specialist
- Insurance.
Key Responsibilities:
Lead complex onboarding initiatives for employer group customers,
including new business and renewals
Own the end-to-end implementation process from intake to
post-launch support
Act as the primary point of contact for clients, producers, TPAs,
and internal teams during onboarding
Required Qualifications:
5+ years of experience in insurance operations, customer
onboarding, or implementation roles
Proven experience managing B2B client relationships, preferably in
the employer group or broker/TPA environment
Deep understanding of insurance product setup, enrollment, and
eligibility processes
Strong proficiency in Microsoft Office; experience with policy
admin systems or CRM tools preferred
U.S. residency required
Keywords: VirtualVocations, Poway , Senior Customer Onboarding Specialist, Other , Vista, California
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