General Manager
Company: Scenthound Escondido, CA
Location: Escondido
Posted on: February 16, 2026
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Job Description:
Job Description Job Description About the Position: The Scenter
Manager is a vital position at Scenthound, offering strong
leadership, sales expertise, and exceptional customer service. Our
Membership based business model allows dogs to receive routine
maintenance and consistent hygienical care. Perks and Benefits:
Direct career growth path to Regional or Area Management positions
and additional options Competitive hourly base pay, plus tips;
performance bonuses Medical, dental, and vision insurance benefits
Merit-based pay increases Paid Vacation Complimentary service
membership This position requires: Management experience Sales
experience Customer service experience (retail, restaurant)
Strength to lift up to 70 pounds; stamina to stand for long periods
of time Reliable transportation Willingness to work in a smoke-free
environment Who We Are Looking For: We are searching for a
confident manager who leads with integrity, honesty, and
compassion. A successful Scenter Manager is an independent problem
solver, adaptable, detail-oriented, and compassionate dog lover! We
are looking for a HANDS-ON leader who can manage the day-to-day
operations of the Scenter with an emphasis on critical KPIs: Labor
Efficiency Ratio, Average Ticket Price, Rebook Ratio, etc. Tasks:
Drive membership sales through health and wellness education
Maintain a knowledgeable team that prioritizes dog wellness and
safety Provide leadership, guidance, and mentorship for the Scenter
employees Drive employee development through leadership, training,
and performance reviews Uphold quality standards through hands-on
participation, employee audits, and training Promptly and
accurately communicate information from upper management to your
team Identify when/ where help is needed and provide assistance to
keep Scenter on schedule Create an environment conducive to
teamwork, open communication, and Scenthound values Manage client
expectations; Resolve customer concerns Ensure the safety of dogs
and team members at all times Adhere to Scenthound sanitary and
cleaning practices Skills and Abilities: Effective communication
with team members and dog parents Leadership, coaching, mentorship
Recruiting, hiring, and creating a happy and effective team
Problem-solving Attention to detail Time-management ability to make
an efficient schedule Computer/ technology proficiency
Accountability; hold oneself and others to a high quality of
services
Keywords: Scenthound Escondido, CA, Poway , General Manager, Sales , Escondido, California
